In a world where millennials spend over half of their waking hours using some form of screen technology and businesses aren’t legitimate without a website, your company’s web design matters. What you put online about your business is what will ultimately determine your success and profits. Your web design company should understand your marketing goals and what you hope to ultimately achieve by putting yourself out there on the Internet. By hiring the right web design company, you’re that much more likely to put yourself on the cutting edge. Here are the top 10 questions you must ask before hiring!
1. What services do you offer?
While website design teams will largely offer the same range of services, such as marketing, graphic design, and copywriting, there may be some companies that specialize in services that better suit your needs. Are your customers having trouble finding you? Look for a website design team that offers search engine optimization. Are you struggling with social media in particular? Be sure that they offer that as a service. If your web design company isn’t in tune with your needs, they won’t be the right fit for you.
3. Can I see samples of your previous work?
Past work performance is the best indicator of future work performance. If you want to see what a company is really like, ask to see their previous work for another company. A sample can help you gauge if you like what you see and if you potentially want to work with them in the future.
5. What is your pricing and what is it based off of?
Pricing is something that should always be discussed upfront—even though it’s never anyone’s favorite topic. Your website design company should be able to tell you clearly what their payment options are, and the overall cost of the process is before starting. Is it an hourly rate or a flat fee? How do they expect payment? If they can’t tell you this upfront, pass.
7. Will my website be mobile friendly?
With almost every user doing just as much on their as they do on their computers, your website should be mobile friendly if at all possible. Google finds that most searches are found from mobile devices which means it advantageous for companies to make it as user-friendly as possible.
9. Will I be able to make improvements in the future?
If you’re looking to upgrade your website, it’s crucial that you’re able to do so. Having a designer that is able to show you how your website works so that you’re able to do it yourself is the very first step. Will they show you how to make updates yourself or are they the only people who can make updates with an additional charge? This is what you want to ask!
2. How big is your team?
Understanding the size and organization of the company you’re working with will be crucial to getting the services that you need. Ask you who you’ll be working with. Will this person or person be creative or stick to your vision? Does the company outsource at all? Knowing who to communicate with and how to communicate is ultimately essential to getting what you want.
4. What’s your turnaround time?
Perhaps this isn’t as crucial to you if you’re not on a time crunch, but it will give you an indication of the timeline that you can expect. Will it take two days? Two weeks? Two months? Asking for turnaround time upfront can help you temper your expectations and move on from people who don’t fit within your allotted timeline.
6. Will I be able to see the product as you work?
This question is essential because it allows you to give feedback as the team works rather than giving feedback at the end. It’s often more efficient and allows you to end up with a product that you love.
8. Will the website be search engine optimized?
Search engine optimization (SEO) is key when building a website. It helps to drive traffic to your website and allows you to be found on search engines like Google, Yahoo, and Bing. If your web page isn’t optimized, then you won’t have any users who are brought to your page. Having a company that knows the in’s and out’s of SEO is key.
10. Do I own the website once it’s complete?
Not all companies permit clients to have their own domain name or ownership over their website once the job is complete. Will you continue to pay a fee once it’s finished to have the website up and running? Ask ahead of time!
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